Being Of Service Through Suicide Hotlines

By Donald Turner


It is important to consider volunteering in a service that helps people and fosters well being as its primary aim. Crisis intervention is often a field where this comes into play. For reasons of unique to an individual, people face areas of distress in their lives. The problematic issues may be so strong it compels one to end his life. If you feel resilient enough to be of help in these areas, perhaps you should volunteer.

If there is a specific demographic that interests you, then explore that. Suicide hotlines are one of the specialties in this manner of care. The reasons for emotional distress are numerous. You might deal with issues surrounding rape, homelessness, alienation, childhood abuse and discrimination. To spark your interest, start with an academic curiosity. With a willingness to learn, the next steps in your journey will enhance your knowledge.

Help centers will not just permit anyone to answer sensitive calls. Hence you would be exposed to extensive training. The learning process is highly standardized because quality often dictates the ability of the institution to receive funds. As you train, you learn how to understand and assist people. These skills might constitute establishing rapport, listening and properly evaluating the individual on the line. Certain ethical rules are established along the way.

Expect role plays and mock situations where you and a partner take turns being client and counselor. The fundamentals of speaking and reacting to different personalities are tackled during these sessions. Sometimes, difficult scenarios are played out for you to navigate. Your mentors are there to guide you if these situations come up and participating in these helps you gain confidence before the real thing.

Essential phone etiquette will also be addressed along the way. Vital topics from confidentiality to empathy and appropriate conversation techniques may also be covered. As you increase your hands on experience, the more you are able to trust your instincts.

Self care is something not to be neglected. In hectic times, people rarely take a break. Many workers forget to relax. When positioned in a crisis center, the heavy work load may take a toll. Rejuvenation and rest must be valued. Go on vacation or dine out with friends. Stick with recreational activities that recharge your batteries. Overworking results in burnout so be sure to unwind occasionally.

Self awareness is another benefit you can reap as a volunteer. When becoming involved in psychological exercises, you often discover aspects in your personality that you have yet to reveal. You potentially discover your emotional strength and hardiness.

When shifts are flexible, you should take advantage of them. Align your schedule with slots that do not conflict with the rest of the day. If a certain portion in a twenty four hour period suits you best, go for that.

Creating a positive impact on society is the ultimate result of you giving of your resources and care. Social responsibility accompanies personal development. You might receive the extra incentive of possible job recommendations as well because of dedicated service.




About the Author: